Breaking Silos: How We Transformed a Tractor Giant’s Culture from Isolation to Collaboration
“When departments work in silos, growth stalls. See how we turned a 30% market leader’s fragmented teams into a united force—with trust, handwritten notes, and measurable results.”
Situation
A top-tier tractor manufacturer in India (30%+ market share) faced:
- Zero collaboration: Functions (R&D, Sales, Production) operated like competing entities.
- Low trust: No interpersonal relationships = delayed decisions, missed innovations.
- Declining agility: Independent units couldn’t align on shared goals.
Task
Inject trust and co-ownership into the company’s DNA by:
- Making teams want to collaborate (not just have to).
- Creating systems for organic cross-functional bonding.
Action
Excellential’s human-first approach:
- 2-Day Cross-Functional Outbound:
- Teams solved challenges together (e.g., escape rooms, strategy simulations).
- Focus: “How collaboration directly impacts your KPIs.”
- Buddy System:
- Paired employees from rival departments for monthly joint projects.
- Example: Sales + Engineers co-designed a farmer-friendly feature.
- “I Silently Admire You” Day:
- Handwritten notes shared across hierarchies (e.g., “Your patience in meetings inspires me.”).
- Hobby Clubs:
- Launched informal groups (photography, farming tech) to bond beyond work.
Result
- 80% of teams reported stronger trust in post-program surveys.
- 25% faster decision-making (e.g., R&D-Sales approvals streamlined).
- Organic culture shift: Birthdays celebrated company-wide, hobby clubs active.
- Innovation boost: 3 cross-functional ideas pitched to leadership within 2 months.
Are silos silently stalling your company's growth and innovation?
True collaboration isn’t forced—it’s fostered. We specialize in designing simple, human-centric experiences that build the trust and connection your teams need to win together.
Ready to break down the walls? Let’s build a culture of collaboration.
Connect with Us: support@excellential.com
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